Communicating and Resolving conflict with Emotional Intelligence

This hands-on session focuses on evidence-based tools for communication and conflict resolution. You’ll practice active listening and empathy skills, learn a step-by-step framework for handling tough conversations, and discover strategies to navigate challenging people without escalating conflict. By the end, you’ll have practical scripts and approaches that help you lead with confidence, build trust, and create healthier relationships with staff, parents, and students.

Biography

Dr. Cindy Hovington is a neuroscientist and the founder of Curious Neuron, a global platform dedicated to supporting parental well-being. Holding a doctorate in neuroscience from McGill University and postdoctoral training in education, she uses science-based tools to help parents reduce stress, build confidence, and navigate emotions effectively. Cindy is also the host of The Reflective Parenting Podcast, an award-winning and internationally recognized show ranked among the top parenting podcasts in several countries. With a community of over 160,000 followers on social media, she is a sought-after international keynote speaker and consultant on emotional health and development.